Adult Clients: learn about our booking process in detail HERE

Here’s a brief overview:

1 - Free Consultation Call

Reach out to us and we’ll schedule a 20-minute free consultation call. This isn’t therapy (yet!), but you can share a bit about what’s going on and we’ll figure out how we can help. Ask questions about the therapists on our team and learn what sessions might look like. No commitment needed.

2 - Therapist Match

If one of our therapists is a good fit for you, we’ll match you with them and get the ball rolling! If no one on our team is the right fit, we’ll make sure to give you community resources and recommendations - we won’t leave you hanging!

3 - Booking & Paperwork

We’ll send you the required forms (consent, billing, etc.) and set up a profile for you on our “Jane” platform. You can use our online booking site, or we’re happy to book you in the old-fashioned way over the phone.

4 - Your First Session

Your first session is a chance to connect with your therapist and start to make a plan. You’ll work with your therapist to find a frequency that fits your needs, goals, and budget. You don’t need to know exactly what to say or where to start. We’ll figure that out together.

Youth Clients: learn about how to start therapy for your child HERE

Here’s a brief overview:

1 - Free Consultation Call

Reach out to us and we’ll schedule a 20-minute free consultation call. This isn’t therapy (yet!), but you can share a bit about what’s going on with your child and we’ll figure out how we can help. Ask questions about the therapists on our team and learn what sessions might look like. No commitment needed.

2 - Therapist Match

If one of our therapists is a good fit for your child, we’ll recommend them to you. If no one on our team is the right fit, we’ll make sure to give you community resources and recommendations - we won’t leave you hanging!

3 - Booking & Paperwork

We’ll send you the required forms (consent, billing, etc.) and set up a profile for you and your child on our “Jane” platform. You can use our online booking site, or we’re happy to book you in the old-fashioned way over the phone.

4 - Your Child’s First Session

For our youth clients, we have a specific intake process to ensure we can provide the best care. Clients under 12 must follow this process; clients 13-17 are encouraged to do the same (to get the whole family on board!) but they can jump right into their first session if they wish! See the below for our youth therapy onboarding process.

1 - Parent Intake Session

We meet with parents alone first to better understand the client’s difficulties and strengths. Parents only - no kids allowed! (so you can voice your concerns candidly)

2 - Joint Session

Both you and your child attend together to build comfort and rapport with the therapist. Discuss goals of therapy as a team.

3 - Child Initial Session

Now your child is ready to attend their first session solo! Parents can feel free to continue attending until their child is comfortable, if requested by the client.

Private psychotherapy services are not covered by OHIP.  However, psychotherapy is sometimes covered under extended health benefit plans. Direct billing is not available at this time, but if applicable, you can submit your receipts to your insurance company for reimbursement. If you cannot afford therapy, we can help refer you to community-based mental health supports that are free or based on your income level.

Psychotherapy sessions are typically 50 minutes in duration and Jesse's current rate is $170 per session.

We are happy to accept payments via Interac E-transfers or credit card.

Jesse Dale and Natasha Piersma are Registered Psychotherapists (Qualifying). This means that they have completed extensive training and education in psychotherapy and are fully qualified to provide therapy. Being in supervised practice means Jesse and Natasha work closely with an experienced, senior psychotherapist who provides guidance and oversight. It’s a normal part of becoming fully licensed, and your privacy and confidentiality are always protected during this process.

Hailey Dale is a Registered Social Worker and Psychotherapist (MSW, RSW) who holds a Masters Degree in Clinical Social Work. She is governed by the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

More details are found in our consent forms.

Nope! Clients are able to request our services on their own. If you’re claiming our services through your extended health benefits, double-check if your insurance company requires a doctor’s note in order for the services to be covered.

Dawn Therapy & Wellness Centre is not a crisis centre. If you are experiencing a mental health crisis you can call a 24/7 Distress Centre (905-430-2522), call the National Suicide Helpline (9-8-8), or attend your nearest emergency department.